something wrong with Vodafone Starter paket

[vryy]

I bought a Vodafone starter paket which said 15e in the account like the link below

https:// www.amazon.de/Vodafone-Startguthaben-Pr ... B08PZ6FSVB

But when I activated the sim and checked there was only 5e. How would that possibly happen?

[Franklan]

Did you perform the last step as described in the screenshot (Marked red)?

Last step.jpg (243.16 KiB) Viewed 290 times