Important emergency numbers Cold Weather Assistance
Posted: Fri Nov 21, 2025 10:33 pm
For the more than 6,000 people who are homeless in Berlin, winter is the most dangerous season. If you see someone who needs help, there are various emergency numbers you can call.
The Berlin City Mission's cold weather bus can be reached from 8 p.m. to 2 a.m. at +49 30 690 333 690.
The Berlin DRK regional association's warmth bus can be reached between 6 p.m. and midnight at +49 30 600 300 10 10.
The cold weather helpline on +49 30 34397140 is available between 7 p.m. and 11 p.m.
In Steglitz-Zehlendorf, there is also the DRK-Südwest homeless bus, which can be reached from 11 a.m. to 10 p.m. on +49 157 58 09 49 52.
In emergencies, the police (110) or the emergency services (112) should be called.
If possible, please always ask people first if you should call the cold weather bus for them.
The Berlin City Mission's cold weather bus can be reached from 8 p.m. to 2 a.m. at +49 30 690 333 690.
The Berlin DRK regional association's warmth bus can be reached between 6 p.m. and midnight at +49 30 600 300 10 10.
The cold weather helpline on +49 30 34397140 is available between 7 p.m. and 11 p.m.
In Steglitz-Zehlendorf, there is also the DRK-Südwest homeless bus, which can be reached from 11 a.m. to 10 p.m. on +49 157 58 09 49 52.
In emergencies, the police (110) or the emergency services (112) should be called.
If possible, please always ask people first if you should call the cold weather bus for them.
