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Advice: rented car damaged by an object on the road
Posted: Thu Jul 04, 2024 4:00 pm
by STL285
Hello everyone,
My husband and I rented a car through a German car rental company for our vacation.
While crossing Belgium on our way back to Germany, the back wheel got hit by a piece of a toilet seat that seemed to be already lying on the motorway.
It then kicked the piece into the rear bumper which got damaged.
We had not taken the additional car insurance that the company offered, but we do have a travel insurance with ADAC (ADAC Reiserücktrittsversicherung). Could we use it to get back the cost of the rear bumper (1,050 EUR)?
Thank you in advance for your help.
Re: Advice: rented car damaged by an object on the road
Posted: Thu Jul 04, 2024 4:11 pm
by snowingagain
Is that only cancellation insurance? Like if you have to cancel a trip for a variety of reasons?
https://www.adac.de/produkte/versicheru ... E#vorteile
Re: Advice: rented car damaged by an object on the road
Posted: Thu Jul 04, 2024 4:13 pm
by snowingagain
BTW there are insurance policies that you can take out that will cover you for such things, at a much cheaper rate than the car hire companies offer. But I do not think this is one of them. Hope I am wrong.
Re: Advice: rented car damaged by an object on the road
Posted: Fri Jul 05, 2024 12:15 am
by LeonG
Check if any of your other insurances, car, haftpflicht etc. might cover it.
Re: Advice: rented car damaged by an object on the road
Posted: Sat Jul 06, 2024 10:26 am
by Bayrisch_Dude
If one hires a car using an American Express card, insurance is built into card / contract. This is old information, but I believe it still holds true.
Re: Advice: rented car damaged by an object on the road
Posted: Sat Jul 06, 2024 12:46 pm
by JanxSpirit
Bayrisch_Dude wrote: ↑Sat Jul 06, 2024 10:26 am
If one hires a car using an American Express card, insurance is built into card / contract. This is old information, but I believe it still holds true.
Car Rental Loss and Damage Insurance♦︎
Getting into your Rental Vehicle can be the start of a great vacation. When you use your Eligible Card to reserve and pay for the Entire Rental and decline the collision damage waiver (CDW) at the Rental Company counter, you can be covered for Damage to or Theft of a Rental Vehicle in a Covered Territory. Please read important exclusions and restrictions. Not all vehicle types or rentals are covered. Coverage is not available for vehicles rented in Australia, Italy, and New Zealand. This product provides secondary coverage and does not include liability coverage.
https://www.americanexpress.com/us/cred ... s-Top3Tile