Utility readings rant

Lorem ipsum dolor sit amet, consectetur adipisici elit
Post Reply
User avatar
Alberto
Posts: 226
Joined: Wed Feb 21, 2024 6:47 pm
Has thanked: 23 times
Been thanked: 78 times

Utility readings rant

Post by Alberto »

Just logged onto my electricity provider and wanted tò submit my 1st electricity readings.
Meanwhile they already had one readings, not taken but rather "estimated", from 1yr ago.
Fact is, the readings I took today is actually lower than their "estimated" from 1yr ago (btw "estimated" is a nice word, just what does it mean???), and their portal rejects my submission. It Say like "a later reading cannot be lower than an earlier one"😂
They dont give a telephone number, so I emailed them. We will see....
snowingagain
Posts: 92
Joined: Sat Feb 17, 2024 5:26 pm
Has thanked: 156 times
Been thanked: 52 times

Re: Utility readings rant

Post by snowingagain »

I missed the window last year for submitting readings, and never got round to asking for a later one. So I guess the estimate was based on year before. We got real frugal in the meantime Have a very well insulated house so it is still 18.5 inside despite the dull weather so can get away with that. And showering at gym or pool. So 2 weeks ago I did readings. Tried entering in website but it just said "nicht plausible". So I had to send photos. Got a refund yesterday of over 1,600 Euro. Had only used 870 Euros worth of gas and Strom.
User avatar
Alberto
Posts: 226
Joined: Wed Feb 21, 2024 6:47 pm
Has thanked: 23 times
Been thanked: 78 times

Re: Utility readings rant

Post by Alberto »

snowingagain wrote: Wed Nov 13, 2024 4:29 pm ... I did readings. Tried entering in website but it just said "nicht plausible".
This is the irritating thing.
They pretend to know better and they conclude garbage causing stress.
snowingagain
Posts: 92
Joined: Sat Feb 17, 2024 5:26 pm
Has thanked: 156 times
Been thanked: 52 times

Re: Utility readings rant

Post by snowingagain »

It is the "computer says no" thing. The Stadtwerke here allow off season reports online. But of course it varies from place to place. TBH teetering on a ladder in the dimly lit cellar trying to get legible photos was a pain. But I am old woman.
User avatar
bethannbitt
Posts: 128
Joined: Sun Feb 18, 2024 7:33 pm
Location: Konstanz
Has thanked: 523 times
Been thanked: 169 times

Re: Utility readings rant

Post by bethannbitt »

snowingagain wrote: Wed Nov 13, 2024 7:20 pm It is the "computer says no" thing. The Stadtwerke here allow off season reports online. But of course it varies from place to place. TBH teetering on a ladder in the dimly lit cellar trying to get legible photos was a pain. But I am old woman.
You are superwoman! :D
User avatar
Franklan
Posts: 562
Joined: Sat Feb 17, 2024 3:37 pm
Location: Munich
Has thanked: 526 times
Been thanked: 761 times

Re: Utility readings rant

Post by Franklan »

bethannbitt wrote: Wed Nov 13, 2024 8:00 pm
snowingagain wrote: Wed Nov 13, 2024 7:20 pm It is the "computer says no" thing. The Stadtwerke here allow off season reports online. But of course it varies from place to place. TBH teetering on a ladder in the dimly lit cellar trying to get legible photos was a pain. But I am old woman.
You are superwoman! :D
Post Reply