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Just to update, the situation was resolved when I sent TK my Spanish residence card, so all's well in this case. But it's shocking how little guidance the employees in the various TK offices provide. They gave me wrong information on several occasions.

It took time, but Martina at CR & Cie actually did look into my situation at TK. I got a reply e-mail from her a couple of days ago saying that she had checked with them and found that my membership had been approved. So she did contact them on my behalf, but when she did the situation was alrea...

It's very confusing and the website is deceptive, because Patrick Ott is still shows up as an "Expert for Insurance and Finance" when he is no longer affiliated with the company. On his LinkdIn profile, he lists his affiliation with CR & Cie as having ended in January 2022. Also, if yo...

Thank you, Franklan! I'm not entitled to familienversicherung because I started getting my pension from the USA while I was in Spain, and of course I disclosed this to TK when I first made the inquiry. At that time, they assured me that I could rejoin, as I was previously insured by them, and pay ac...

Hello all ! I remember from the old ToyTown there were some insurance experts, but I don't have their contact information and the old TT is gone. I'm hoping someone will see this and be able to give me some advice! Here's my situation: I'm an American married to a German citizen, who is retired. We ...